Thursday, November 19, 2015
|Shipment:||Small cord blood sample kit; 1kgs, 32cm x 20cm x 10cm|
|Consignor:||Parents of new born children|
|Point of Origin:||Various NHS and private hospitals across England, Wales and Scotland|
|Destination:||Stem cell bank, South East of England|
|Distance:||15 - 590 miles / 24 - 949 KM|
|Transit Time:||1 - 12 hours|
One of Britain’s largest stem cell banking services turned to SpeedLink to improve customer experience, minimize staff overtime and directly reduce shipment costs. This has been highly successful with close to 1000 shipments completed from points across England, Wales and Scotland. Lab staff overtime has been reduced, and user experience has improved with parents able to call SpeedLink direct to book collections; delivery costs have also been markedly reduced as a result of using our same day courier services. A 24-hour, seven-day-a-week service is in place to respond to collection requests within two hours of booking for cord blood samples to be forwarded to the lab within 24 hours of birth. To date, every single collection has arrived on an urgent, same day special medical courier service within deadline.
Excellent customer care, competitive prices and their willingness to go the extra mile.
Thank you so much for fulfilling my urgent request at such short notice! Super impressed with your service and will definitely use you again
I would recommend SpeedLink to anyone – twice in 1 week you guys saved the day! We will certainly be using you again in the future you provide a very impressive service!
A professional end to end service I wouldn’t hesitate to recommend