About the Job
SpeedLink, based in Farnborough, has a well-established history of innovation and success. Due to continued growth, we are recruiting for a Customer Service Assistant to work alongside the Customer Service Manager.
ROLE: CUSTOMER SERVICES ASSISTANT
AREA: N/A – Office based
SALARY:Up to £18,000 basic salary, company pension, paid holiday, etc.
The focus of the Customer Services Assistant will be to ensure swift handling of enquires from existing clients, handling enquiries from new customers and assisting the operations team process and allocate time critical shipments across the network in a timely manner.
Handling out-of-hours enquires one weekend per month (Sat 8AM to Sunday 11PM)
To be successful in the role of Customer Service Assistant you should have proven telephone based customer service experience together with dispute resolution or complaint handling experience and a Can-Do Attitude.
The ideal candidate will need:
This role will suit someone who has worked as a Customer Service Advisor, Logistics Co-coordinator, Sales Administrator, Service Co-coordinator or Courier The role would also suit someone who enjoys working in a fast-paced role dealing with phone and email enquiries. An interest in the travel, logistics or airline sector would be beneficial.
If you would like to apply please send your CV together with your salary requirements, notice period and reasons for leaving past and present employment.
"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from SpeedLink within 5 working days unfortunately you have been unsuccessful on this occasion".
To apply, please click on the link below or forward your CV to firstname.lastname@example.org for the attention of David McMillen