Monday, February 15, 2016
SpeedLink are proud to deliver secure, reliable and efficient on board courier services all across the world, as demonstrated by some work we recently completed between the UK, Mauritius and Tanzania.
Joseph* was due to depart Mauritius in just 4 days on his private jet and fly to Arusha, Tanzania to spend a week trekking Mount Kilimanjaro. However, his PA Miranda* discovered a huge problem – Joseph’s passport was completely full of visas, entry and exit stamps. In order to get a visa to enter Tanzania, he needed two clear pages – which he didn’t have.
Plans to have an emergency temporary passport issued by the Canadian Embassy in London England. Once the passport was issued, a tourist visa for Tanzania was processed and entered into Joseph’s temporary passport. The passport was then collected by SpeedLink in London, and then carried by on board courier to the resort where Joseph was staying in Mauritius!
The delivery of our on board courier services were made possible by a SpeedLink driver collecting the passport and documents from Miranda in London Thursday evening, and then forwarding it to one of SpeedLink’s on board couriers. SpeedLink’s courier then departed London Heathrow T3 on an Emirates Airbus A380 Friday night at 10:00PM. The flight to Mauritius required a quick connection in Dubai with an arrival time in Mauritius of about 5PM Saturday afternoon the following day. Joseph’s passport was delivered to the resort on the Le Morne Peninsula at 8:30PM local time Saturday evening.
Joseph was able to travel to Mauritius via his private jet to continue on his itinerary uninterrupted.
SpeedLink continued our on-board courier service work from there, however, as Joseph planned to continue his travels from Tanzania after hiking Mount Kilimanjaro, to Kenya and then on to Dubai. Unfortunately, his temporary passport would not allow him to enter either Kenya or Dubai. So again, Miranda put plans in place to carry his temporary Canadian passport back to Canada House in London to be exchanged for a new, full passport.
After that, SpeedLink’s on board courier services were once again enlisted, instructing us to get Joseph’s full passport back to Tanzania. So once again, SpeedLink dispatched a courier to Tanzania via Nairobi on Kenya Airways. The flight departed Heathrow Terminal 4 at 7:00PM Thursday with arrival at Kilimanjaro International the following day just after 9:00AM. The courier then jumped into a rented 4-wheel drive jeep to complete the final 30 miles by road. Joseph’s full Canadian passport was safely delivered to the concierge at the hotel in Arusha at 11:00AM. Joseph was now free to carry on in his travels uninterrupted to Miranda’s great relief!
The decision was made by the customer to utilise an on board service due to the extremely tight deadlines that were required as well as the security concerns shipping a passport to and from the countries in question. The safest and fastest option was to supply an on board courier, commercial flights, rental cars and ground transfers. These movements were completed literally from one day to the next with the utmost care and attention from the team at SpeedLink ensure on-time performance. SpeedLink – Probably Europe’s best time critical, same day and direct courier service!
If you would like any more information about SpeedLink’s on board courier services, or want to know more about any of our same day courier solutions, please simply get in touch with our friendly team. Give us a call on 0800 077 8868, or request a quote online.
*Names have been changed to maintain client confidentiality.
They have arrived promptly and have completed the delivery on time. The drivers have always been courteous and efficient
Excellent customer care, competitive prices and their willingness to go the extra mile.
I would recommend SpeedLink to anyone – twice in 1 week you guys saved the day! We will certainly be using you again in the future you provide a very impressive service!
The facility to 'live' track the delivery is so helpful when I have a customer looking for updates